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March/01/2004
KikaEnterprises Store
Our Commitment To Your Privacy
KikaEnterprises dba SagaSeekers is committed to protecting the privacy of our customers and using this information responsibly. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. We do not sell, share, or rent your information to others without your permission..Your privacy is important to us.
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
Information we collect is used to fill order, to contact buyers if they have questions, or to send email with special offers.
Our Commitment To The Security of Your Data
Contact Us
admin@tomtramble.com
Shipping Information:
The merchandise we are selling is coming from fine worldwide publishers and is fully guaranteed against defect, faulty workmanship and loss through shipping.
Refund, Returns and Cancellation Policies:
Returns and exchanges Returns and exchanges are accepted within 7 business days from the day of customers receiving the item. The customer must contact us in advance to arrange the return and receive the Return Merchandise Authorization Number (RMA) for the item. The buyer is responsible to pay 15% re-stocking fee, which will apply to all returned merchandise except for exchanges. Shipping fees are non-refundable. Return shipping is not reimbursed without prior approval.Refunds are usually processed within one week of receipt of the merchandise. Please expect a delay of one week on refunds for post Holiday returns.For exchanges, the buyer has to include desired item model # and shipping fee.CLICK HERE to fill out a Return Request Form.
Frequently Asked Questions:
KikaEnterprises dba SagaSeekers is a reputable online-based company located in San Pablo, California and specializing in producing and distribution of multimedia products that illustrate the African American hand in building America.
If you have any questions, email us at info@tomtramble.com.
Do you sell used books? All items are guaranteed brand new. We do not sell any used items, or factory defects.
Why are your prices sometimes lower than the department stores? KikaEnterprises dba SagaSeekers is an online-based company with low overhead costs. We buy in quantities that make us able to sell at competitive prices.
Where do you buy from? Our sources are sometimes the same as the ones for the major department stores and book stores.
How long does it take for me to get the item? It usually takes 1 business day for your order to be processed. Our preferred shipping carrier is UPS, and we offer Ground Shipping, 3-Day Select, 2-Day Air, and Next Day Air.
Do you ship to other countries? We ship worldwide via USPS Global Express.
Do you accept returns? We can only accept returns within 14 days from the delivery date of the package, with authorized merchandize return number and only if the item is in unused condition.
Do you accept exchanges? We accept an exchange if a request is made within 14 days from the date of delivery.
Do you charge any restocking, or exchange fees? The restocking fee is 10% of the value of the item to cover the credit card processing fees, warehouse fees, and other Internet fees. The exchange fee is a flat fee of $15 to cover the costs of shipping the exchange item back to you.
How do you refund my return? If the item is received within the 14-day period, then we will be able to refund your credit card; if not, then we will issue a check. It usually takes up to 2 business days for your return, or exchange to be processed. We are not responsible for any shipping fees for any reason.
What if I receive a defective item? We do examine each item before it is packed and shipped to you to ensure top quality. If for some reason, you feel that you received a defective item, you may send it back to us, and we will exchange it with a new item. If something happens to your item within 4 weeks from the date of purchase, then we will fix it for you and send it back to you as soon as possible. We are not responsible for any damages to your item that is beyond our control.
March/01/2004
KikaEnterprises Store
Our Commitment To Your Privacy
KikaEnterprises dba SagaSeekers is committed to protecting the privacy of our customers and using this information responsibly. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns. We do not sell, share, or rent your information to others without your permission..Your privacy is important to us.
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
Information we collect is used to fill order, to contact buyers if they have questions, or to send email with special offers.
Our Commitment To The Security of Your Data
Contact Us
admin@tomtramble.com
Shipping Information:
The merchandise we are selling is coming from fine worldwide publishers and is fully guaranteed against defect, faulty workmanship and loss through shipping.
Refund, Returns and Cancellation Policies:
Returns and exchanges Returns and exchanges are accepted within 7 business days from the day of customers receiving the item. The customer must contact us in advance to arrange the return and receive the Return Merchandise Authorization Number (RMA) for the item. The buyer is responsible to pay 15% re-stocking fee, which will apply to all returned merchandise except for exchanges. Shipping fees are non-refundable. Return shipping is not reimbursed without prior approval.Refunds are usually processed within one week of receipt of the merchandise. Please expect a delay of one week on refunds for post Holiday returns.For exchanges, the buyer has to include desired item model # and shipping fee.CLICK HERE to fill out a Return Request Form.
Frequently Asked Questions:
KikaEnterprises dba SagaSeekers is a reputable online-based company located in San Pablo, California and specializing in producing and distribution of multimedia products that illustrate the African American hand in building America.
If you have any questions, email us at info@tomtramble.com.
Do you sell used books? All items are guaranteed brand new. We do not sell any used items, or factory defects.
Why are your prices sometimes lower than the department stores? KikaEnterprises dba SagaSeekers is an online-based company with low overhead costs. We buy in quantities that make us able to sell at competitive prices.
Where do you buy from? Our sources are sometimes the same as the ones for the major department stores and book stores.
How long does it take for me to get the item? It usually takes 1 business day for your order to be processed. Our preferred shipping carrier is UPS, and we offer Ground Shipping, 3-Day Select, 2-Day Air, and Next Day Air.
Do you ship to other countries? We ship worldwide via USPS Global Express.
Do you accept returns? We can only accept returns within 14 days from the delivery date of the package, with authorized merchandize return number and only if the item is in unused condition.
Do you accept exchanges? We accept an exchange if a request is made within 14 days from the date of delivery.
Do you charge any restocking, or exchange fees? The restocking fee is 10% of the value of the item to cover the credit card processing fees, warehouse fees, and other Internet fees. The exchange fee is a flat fee of $15 to cover the costs of shipping the exchange item back to you.
How do you refund my return? If the item is received within the 14-day period, then we will be able to refund your credit card; if not, then we will issue a check. It usually takes up to 2 business days for your return, or exchange to be processed. We are not responsible for any shipping fees for any reason.
What if I receive a defective item? We do examine each item before it is packed and shipped to you to ensure top quality. If for some reason, you feel that you received a defective item, you may send it back to us, and we will exchange it with a new item. If something happens to your item within 4 weeks from the date of purchase, then we will fix it for you and send it back to you as soon as possible. We are not responsible for any damages to your item that is beyond our control.
